Email issues are one of the most common problems.
Common Causes
- Incorrect MX records
- SMTP authentication failure
- Blacklisted IP
- Full mailbox
Step-by-Step Fix
Step 1: Check MX Records
Ensure they point correctly to your server.
Step 2: Verify Email Settings
Use:
- Incoming: mail.yourdomain.com
- Outgoing: mail.yourdomain.com
- Port: 465 (SSL) or 587 (TLS)
Step 3: Check Email Storage
- Delete old emails if storage is full
Step 4: Test via Webmail
If Webmail works but apps don’t → issue is device configuration.
Step 5: Check Spam Filters
Emails may be delivered but marked as spam.
Pro Tip
Always enable SMTP authentication—many providers block unauthenticated mail.