How to Fix Email Not Sending or Receiving Issues Print

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Email issues are one of the most common problems.


Common Causes

  • Incorrect MX records
  • SMTP authentication failure
  • Blacklisted IP
  • Full mailbox

Step-by-Step Fix

Step 1: Check MX Records

Ensure they point correctly to your server.


Step 2: Verify Email Settings

Use:

  • Incoming: mail.yourdomain.com
  • Outgoing: mail.yourdomain.com
  • Port: 465 (SSL) or 587 (TLS)

Step 3: Check Email Storage

  • Delete old emails if storage is full

Step 4: Test via Webmail

If Webmail works but apps don’t → issue is device configuration.


Step 5: Check Spam Filters

Emails may be delivered but marked as spam.

Pro Tip

Always enable SMTP authentication—many providers block unauthenticated mail.


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